Effective Date: 1 January 2024
Welcome to ATOZ Shop! These Terms and Conditions outline the agreement between ATOZ Shop and sellers using our platform. By registering and using our platform, you agree to comply with these terms.
Account Registration
- Account Creation:
To become a seller on ATOZ Shop, you must register an account providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials. - Eligibility:
You must be legally capable of entering into contracts to become a seller on ATOZ Shop.
Selling on ATOZ Shop
- Product Listings:
You agree to provide accurate and up-to-date information for the products or services you offer on our platform, including descriptions, pricing, and inventory details. - Pricing and Payments:
As a seller on ATOZ Shop, you are entitled to 100% of the proceeds from your sales. ATOZ Shop will not charge any commission or fees on the sales made through the platform, except for government Sales and Service Taxes (SST) and third-party payment gateway transaction fees.
Seller Responsibilities
- Customer Service:
You are responsible for addressing customer inquiries, handling returns or refunds, and ensuring a high level of customer satisfaction related to your products or services. - Compliance:
You agree to comply with all applicable laws and regulations related to the sale of goods or services, including tax regulations, product safety standards, and consumer protection laws.
Intellectual Property
- Ownership:
You retain ownership of the intellectual property rights to the content you upload or provide on the ATOZ Shop platform. - License:
By using our platform, you grant ATOZ Shop a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute your content solely for the purpose of operating the platform.
Platform Use
- Prohibited Activities:
You agree not to engage in any unlawful, fraudulent, or unauthorized activities on the platform, including but not limited to hacking, data mining, or interfering with the platform’s functionality. - Termination:
ATOZ Shop reserves the right to suspend or terminate your seller account if you violate these Terms and Conditions or engage in prohibited activities.
Liability
ATOZ Shop shall not be liable for any damages, losses, or liabilities arising from your use of the platform or any transactions conducted through the platform.
Changes to Terms
ATOZ Shop reserves the right to update or modify these Terms and Conditions at any time. We will notify you of any significant changes via email or through the platform.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions or your seller account, please contact us at Sellers@ATOZ.my.